Contact us

The consultation is now closed

The consultation period ran from 1 October 2025 to 30 November 2025. It is now closed and you can no longer submit your comments. 

We are currently reviewing members’ comments. We’ll post the outcome of the consultation on this website when we have finished.

If you have a question about your pension

For more information on the Plan or your benefits, log in to ePA at epa.towerswatson.com/accounts/ey

To contact the Plan administrator, Willis Towers Watson (WTW):

Phone
01737 227523 (open from 9am to 5pm, Monday to Friday)

Email
[email protected]

Post
Willis Towers Watson
Ernst & Young Retirement Benefits Plan
Sunderland
SR43 4JU

Please include your full name, month of birth, post code and the last 4 characters of your National Insurance (‘NI’) number in all correspondence. This will help them deal with your query more efficiently.